These Terms of Service (“Terms”) govern communications and services provided by Lumina Collection Group, including our SMS/text messaging program. By using our services or opting in to receive text messages from us, you agree to these Terms.
Program Name: Lumina Collection Group SMS Messaging
Lumina Collection Group uses text messaging to communicate with customers and prospective customers regarding their inquiries, estimates, appointments, orders, installations, projects, and other requested services.
Depending on your consent and interactions with us, messages may include:
Message frequency varies based on your interactions with Lumina Collection Group, including the services you request, your appointments, projects, orders, and communications with our team.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages according to your wireless plan.
Lumina Collection Group is not responsible for charges imposed by your mobile carrier.
You may opt out of receiving text messages from Lumina Collection Group at any time by replying STOP to any message.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from the applicable messaging program unless you opt in again.
For assistance with our SMS messaging program, reply HELP to a message.
You may also contact Lumina Collection Group directly:
Phone: 818-647-0007
By providing your mobile phone number and opting in to receive text messages from Lumina Collection Group, you authorize us to send messages to the number you provided.
Consent to receive text messages is not a condition of purchasing goods or services from Lumina Collection Group.
You are responsible for providing an accurate mobile phone number and notifying us if your number changes.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is outside the control of Lumina Collection Group.
Your privacy is important to us. Information collected through our messaging program is handled according to our Privacy Policy.
Privacy Policy: https://luminacollectiongroup.com/privacy-policy/
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
SMS messaging may not be available through all mobile carriers or in all locations. Lumina Collection Group does not guarantee uninterrupted or error-free delivery of text messages.
Lumina Collection Group may update these Terms of Service periodically to reflect changes to our services, messaging practices, or applicable requirements.
Updates will be reflected by changing the “Last Updated” date at the top of this page.
If you have questions about these Terms or our SMS messaging program, please contact:
